Fees & FAQs

Fees

Individual/$140/session

Couple or Relationship/$180/session

Family/$200/session

Duration 50 mins (concession)/60 mins (standard)

Additional 30-minute sessions/pro-rata

Initial intake session/up to 90 minutes

Weekend/plus $20/session

Is there a rebate?

At present, sessions with counsellors and psychotherapists aren’t eligible for Medicare rebates. While psychologists may be covered under the Better Access Initiative, the out-of-pocket costs after the rebate are often comparable — and in some cases, even higher — than the fee you’d pay to see a counsellor privately. For many, seeing a counsellor offers an affordable and accessible alternative for quality psychological support.

Why should I choose counselling without a Medicare rebate?

While Medicare provides access to a limited number of mental health services through a Mental Health Plan requiring a GP referral, it also necessitates a mental health diagnosis for claiming rebates. This diagnosis becomes a permanent part of your health records, accessible to various entities, including insurance companies, employers, and MyHealthRecord.gov.au. Moreover, Medicare, private health funds, and EAPs impose restrictions on therapist choice, therapy types, and session limits annually, often requiring a second GP referral for additional sessions in severe cases.

Cancellation Policy

We understand that life happens and there may be times when you are unable to attend your session and need to cancel or reschedule. Please notify us at least 48 hrs in advance when cancelling or rescheduling your appointment. Cancellation fees will apply as we have dedicated the time & room to meet with you, and that time is no longer available for other clients. Cancellations with less than 48 hours will attract a 50% of the full session cost, within 24 hours and non-attendance will attract the full session cost.

Benefits of seeing Counsellor

Opting for counselling with a psychotherapist or counsellor does not require a doctor's referral and ensures confidentiality of personal information, diagnosis, and issues discussed. You have the freedom to choose your therapist and the flexibility for unlimited sessions per year. Counselling addresses a wide array of concerns, including emotional growth, stress management, relationship difficulties, and various psychological issues, without recording a mental health diagnosis on your accessible health records.

Payment

Direct credit, cash and credit cards are all accepted forms of payment. Payment is requested once the booking is confirmed and finalised before the session is attended. Please make payment in advance to secure your session.